Ownership
Energy Best Rates are the sole owners of the information collected on any of their sub-sites. We collect personally identifiable information from our users at several different points on our Website.
Enrollment
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and utility account number). This information is used for billing purposes and to fulfill your orders, as well as to contact you regarding new and existing promotional offers. If there is an issue processing an order, this information will be used to contact you. Upon enrolling with Energy Best Rates, you may receive a confirmation via email, phone call, postal mail, or SMS text.
Uses of Information
Information obtained from this website is solely for internal use by Energy Best Rates. However, we may contact you in the future regarding promotional offers as they become available. By checking the consent box, you agree to be contacted by us and/or our affiliates.
Consent Information
By clicking the “submit” button, you provide your consent & signature to be contacted about promotional opportunities through live calls, emails, text messages, and/or pre-recorded messages per month using automated dialing technology by someone authorized by EnergyBestRates.co. This consent aims to prevent any potential violation of the TCPA and DNC rules and regulations. Your agreement and submission of contact information waive the enforcement of TCPA and DNC rules regarding contact. You are not required to purchase any goods or services and should be aware that message and data rates may apply. Consent can be revoked at any time by sending an opt-out email to support@energybestrates.com. By checking the checkbox and clicking the “Continue” button, you consent to receive calls, text messages, and/or pre-recorded messages using automated technology. This website may feature third-party logos, trademarks, and copyrights (“Logos”), which are the exclusive property of their respective owners and are used solely for identification and to explain the representative offers available in the program. Their use does not imply any endorsement, investment, control, ownership, or affiliation between the Logo owners and this website. These rewards, coupons, and points are not gift cards or certificates and have no cash value, but are part of a premium discount and special offers reward program for exclusive shopping and dining deals.
Service-Related Announcements
Energy Best Rates will send service-related announcements on rare occasions when necessary. Generally, these communications, which are not promotional in nature, cannot be opted out of.
Opting-Out
You may opt-out of any promotional emails from Energy Best Rates by emailing support@energybestrates.com.
Customer Service
Based on the personally identifiable information you provide, we may send a welcoming email to verify your enrollment. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. Communication will be via email or telephone, based on the information you have provided.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Websites.
Log Files
As most websites do, we collect certain information automatically and store it in log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. This information, which does not identify individual users, is used to analyze trends, administer the site, track user movements around the site, and gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.
Cookies
A cookie is a small text file stored on a user’s computer for record-keeping purposes. We use session ID cookies to make site navigation easier. A session ID cookie expires when you close your browser. Rejecting cookies may limit your ability to use some areas of our site, such as enrollment. We track the offers you select using session cookies.
Link To Other Sites
This website contains links to other sites not owned or controlled by Energy Best Rates. We are not responsible for the privacy practices of these other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each website that collects personally identifiable information. This privacy statement applies only to information collected by this website.
Security
The security of your personal information is important to us. Sensitive information on our registration or order forms is encrypted using SSL technology. We follow generally accepted industry standards to protect personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Business Transition
In the event Energy Best Rates goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred.
Changes In Privacy Statements
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other appropriate places to keep you informed of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by a notice on our home page.
Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us directly via email at support@energybestrates.com.